"Water bill update and info" 9:16am Wednesday 1st May | message edited once
joined: 23rd Jun 18
last here: 7:52am Monday 6th May
As previously stated I am on a water meter and we were paying around £60 a month because of having to top pond up ( drum filter ) and evaporation. Our bill prior to getting the pond put in was around £22 per month. I phoned Yorkshire Water last week and asked if there was anything they could do to lower bill ( not expecting anything ). They explained that for every cubic meter of water you buy they expect 95% to go back into sewer and there is a sewerage charge on that percentage. Because I had a pond it wasn’t 95% that was going back into sewer.
They sent me the easiest form in the world to complete last week which took me no more than 5 mins to complete. I had a phone call today from YW and explained to the chap that I had a drum filter and that did use a certain amount of water which was returned to the sewer. He seemed to know exactly what I was talking about. He punched some numbers , compared my usage pre pond and post pond and to cut a short story shorter he has calculated our return to sewer % at 65% and not standard 95%. Our bill will now be £40 a month instead of £60 !
I expected nothing when I phoned but it just goes to show..... no difficult forms, no inspection, no interrogation, just a really nice chap and a great result all round.